Privacy Policy

Last updated: January 2026

1. Introduction

Exlo AI ("Company", "we", "us", or "our") operates CompeteScope. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Authentication credentials (managed securely via Supabase)

Usage Data

We automatically collect:

  • Analysis requests and configurations
  • Generated reports and insights
  • Service usage patterns

Uploaded Content

If you upload documents (such as PDFs) for analysis, we process and store this content to provide the Service.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the Service
  • Generate competitive intelligence reports
  • Send scheduled report notifications
  • Improve and optimize the Service
  • Respond to your inquiries and support requests

4. Third-Party Services

We use the following third-party services to operate CompeteScope:

  • Supabase - Database and authentication
  • Firecrawl - Web crawling and data extraction
  • Reducto - PDF document processing
  • OpenRouter - AI model inference
  • Resend - Email delivery

Each of these services has their own privacy policies governing their use of data.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent at any time

8. Cookies

We use essential cookies for authentication and session management. These cookies are necessary for the Service to function properly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@exlo.ai.